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| Returns & Exchanges |
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CARING FOR YOUR HAIRY BABY GARMENT
We want you to have your new HairyBaby garment for ages and to help ensure this happens we have care instructions that come with every Hairy Baby top. You'll find them on the inside of the shirt. If you follow these guidelines correctly you should be able to enjoy wearing your Hairy Baby garment wash after wash.
In the event of a return please read the Returns Policy below before you ship your garment - failure to adhere to the correct returns procedure will cause delay.
Can I pay the Return Shipping costs online?
Returning an unwanted item
Every Hairy Baby garment is individually produced before despatch and not bulk produced to ensure every item is examined thoroughly to avoid any faults. Each customer is entitled to a 7 day grace period to return an unworn/unopened item for a full no questions refund. We will refund your card once we have received and processed the item. We will only refund delivery/postage costs if the return is a result of our error.
* We cannot refund an item if it is returned after the 7 day grace period. Unwashed or unworn merchandise may be exchanged for a different size / style / store credit if received within a further 14 days after the 7 day grace period has passed (total returns time of 21 days from date of receipt of goods).
If an item returned is found to be ineligible for return/refund/exchange for reasons stated within these terms, the customer will be responsible for the shipping costs we incur to send the item back.
How to send your item back Return Postage Costs Important: We cannot accept personal cheques, franked or any prepaid self addressed envelopes as payment for return shipping costs. Please do not send this method of payment as it will cause a delay in dealing with your order.
The following are the payment options for your return shipping costs; Option 1 - Rep of Ireland ONLY Registered Post €4.00 Option 2 - UK, Rest Of Europe Registered Post €8.50 Option 3 - U.S.A & Rest Of World Registered Post €10.50 Option 4 - Northern Ireland Registered Post €6.50
How long will it take to process my return?
Caring for your t-shirt
Can I return a Sale, Clearance or End Of Line item
What about personalised tops
Bespoke or custom made items to customer requirements may not be exchanged for any reason other than goods being defective as these are not regular store items and are not eligible for re-sale.
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